At Oscents, we strive to provide you with the best products and customer service. Please read our Return and Refund Policy carefully to ensure a smooth experience.
07 Days Refund/Exchange Policy
•We offer a 07-day window for refunds or exchanges on undamaged, unworn, and unopened perfumes.
•Unwrapped or used perfumes will not be accepted for refund or exchange, except in cases where there is a valid reason such as a manufacturing defect.
Refund Process
•Delivery charges are non-refundable.
•Once we receive the returned product, the refund request will be processed within 2-3 working days.
How to Initiate a Return or Exchange
For any return, exchange, or refund queries, feel free to reach out to us via WhatsApp at +92 3323938602
